Terms and Conditions

Welcome to Ashir Jewellery Limited. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases from Ashir Jewellery Limited, referred to as “we,” “us,” or “our” throughout this document. By accessing our website, visiting our store in Aldershot, South England, United Kingdom, or purchasing products or services from us, you agree to be bound by these Terms, including any additional policies referenced herein or available via hyperlink. These Terms apply to all users, including browsers, customers, vendors, and contributors of content.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).

Your content (excluding payment information) may be transferred unencrypted over various networks and may be adapted to meet technical requirements of connecting networks or devices. Payment information, such as credit card details, is always encrypted during transmission to ensure security.

2. Online Store Terms

By using our online store, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site under your supervision. You may not use our products or services for any unauthorized or illegal activities.

3. Products and Services

We offer a wide range of traditional, contemporary, and high-fashion jewellery, including custom orders, repair and cleaning services, and buy/exchange programs for old or unwanted ornaments. All products are maintained to the highest quality standards. Custom orders are delivered within weeks from the time of order, with timelines confirmed at purchase.

Our in-store workshop in Aldershot is staffed by experienced Jewellery Technicians skilled in creating handcrafted traditional and modern jewellery. Additional services, such as repair, cleaning, and knowledge-sharing, are subject to these Terms.

4. Pricing and Payments

All prices are listed in GBP (British Pounds) unless otherwise stated and are subject to change without notice. We accept payments via secure methods, including credit/debit cards and other options available at checkout. Payment information is encrypted and processed securely.

5. Orders and Fulfillment

Orders can be placed via our online store, phone, email, or in-store. We strive to process and fulfill orders promptly, but delivery times may vary, especially for custom orders. We are not liable for delays caused by third-party shipping services or unforeseen circumstances.

6. Returns and Exchanges

We offer a buy/exchange program for old or unwanted ornaments. Specific return or exchange policies for purchased items depend on the product type and condition. Please contact us via phone or email for details. Custom orders may have limited return options due to their personalized nature.

7. Intellectual Property

All content on our website, including images, text, logos, and designs, is the property of Ashir Jewellery Limited or its licensors and is protected by copyright and trademark laws. You may not:

Republish, sell, rent, or sub-license material from Ashir Jewellery Limited.
Reproduce, duplicate, or copy material from our website.
Redistribute content from our website without express written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Ashir Jewellery Limited excludes all representations and warranties, including but not limited to:

Liability for death or personal injury caused by our negligence.
Liability for fraud or fraudulent misrepresentation.
Liabilities not permitted to be limited or excluded under applicable law.

As long as our website and its information or services are provided free of charge, we will not be liable for any loss or damage of any nature. We are not responsible for losses arising from your failure to comply with these Terms or from events beyond our reasonable control.

9. Modifications to Services and Terms

We reserve the right to modify or discontinue any part of our services, including product availability, at any time without notice. We may also update these Terms periodically. Changes will be effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have questions about these Terms, please contact us via phone, email, or in-store at our Aldershot location. Our team is available to assist you.

Thank you for choosing Ashir Jewellery Limited. We look forward to serving you!